How to increase customer retention and satisfaction with Salesforce Service Cloud
The saying goes, “when the customer comes first, the customer will last” and it’s true....
May
How to use Einstein Search in Salesforce
Einstein Search is one of the newest features made available to Salesforce customers… Continue to...
Jul
Einstein Activity Capture
What is Einstein Activity Capture? It is essentially a tool that allows you to capture,...
Mar
What is Salesforce MFA?
To increase security and ensure your information is safe at all times, Salesforce has implemented...
Mar
Salesforce Spring ‘21 – Our top 5 takeaways
No, we’re not talking about food. But just FYI fish and chips are a Purus...
Feb
Introducing Salesforce Loyalty Management
What is Salesforce Loyalty Management? Loyalty programmes are designed to do exactly that – build...
Jan
Everything You Need To Know About Salesforce Service Cloud
If you’re looking for a customer relationship management (CRM) solution to nurture customers and improve...
Dec
Introducing Revenue Cloud
Revenue Cloud is the new, shiny product on the Salesforce market. It’s a powerful, flexible revenue...
Nov
What are Salesforce User Groups?
What is a Salesforce user group? Before we tell you the benefits, it’s best to...
Nov
How To Capitalise Remote Working Using Salesforce Tools
The global shift to working from home in early 2020 gave many the opportunity to...
Apr