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Salesforce Support and Training

Need help with Salesforce? Purus Consultants deliver expert consultancy to a plethora of clients who are looking to get the most out of their investment in Salesforce cloud. We understand just how daunting the prospect of implementing Salesforce into your business can be, which is why we offer expert advice and support regarding an array of matters. We have a history of helping deliver success in the development, integration, implementation and training of Salesforce for SMEs. At Purus, we understand that every business has different requirements, which is why we adapt our services to meet your needs and ensure that we are always there when you need us. Whether you need support with leveraging your Salesforce system, or simply want to change over from a legacy system to Salesforce, we can provide you with the required tools, guidance and support to help maximise your business performance and the efficiency of your operational planning.

What is Salesforce?

Salesforce is the best cloud based CRM solution in the world. Bringing together all of your customer and client data into a one, integrated platform, Salesforce will enhance your business’ efficiency and growth across areas such as sales, customer service, marketing and so much more. This elite CRM software provides an integrated solution when it comes to managing all relations with customers and prospects, helping you generate more leads and close more deals. Implementing this complex software into your business requires the outsourcing of Salesforce training and consultancy, to ensure your business is benefitting.

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Salesforce Services

Salesforce CRM Training

We offer general and customised training courses taught by certified tutors to ensure you have a good understanding of Salesforce. It’s important that all of your users are fully trained in order to amplify results and add meaningful value to your business, which is why we‘ll offer you and your team comprehensive support throughout the training process.

Salesforce CRM Implementation

Implementing Salesforce is a different process for every client. While some businesses only require a core package, others have complex needs such as additional such as the integration of additional systems and tools, so a bespoke service may be required. Whether your project is complex or straightforward, we’ll get you up and running.

Salesforce CRM Development

Our Salesforce development service means that your business can develop your Salesforce application in a way that enhances your business’s efficiency and profitability. Purus Consultants offer custom development solutions which entail automation, integration and applications, ensuring that your systems, website, apps and tools work in perfect harmony.

Salesforce CRM Support

Purus Consultants offer Salesforce support to you when you need it, keeping your costs down while maximising the full potential of your new CRM system. Choose your support pack and you’ll never need to employ an in-house Salesforce Administrator. All you need to do is contact our support team and we’ll address any enquiry within 2 hours as well as provide a plan and a timeline for completion.

Salesforce CRM Customisation

We have successfully completed over 100 custom integration projects, manipulating complex amounts of data and connecting Salesforce with an extensive range of industry specific software and tools. We can help you customise every aspect of your software based on your exact specifications, to improve functionality and make it relevant to your business.

Desk.com Migration

If you are currently using Desk.com we can support your migration to Service Cloud. Salesforce Service Cloud boosts user experience and enables a personalised interaction with customers. As a power-app, Service Cloud is extremely comprehensive and provides features that other tools do not offer by default, making it easier for your team to deliver at their highest potential.

Salesforce Consulting to Suit Your Needs…

Consultation

Understand your business needs and yours

Integrations

Connect Salesforce to your other systems

Salesforce

Set up and configuration of your system

Share best practice

Make reccomendations to improve productivity

End User

Training and engagement

Salesforce Training

For the Key User

Product Release

Updates & Salesforce Training

Post Implementation

Salesforce Support

Development

Salesforce custom functionality & integrations

Our clients’ testimonials

We had been working with different consultants for approximately 7 months to set up Salesforce however things werent moving as quickly as we would have liked and we felt no progress was being made. After meeting Leanne & Paul at our local Salesforce User group meeting we reached out to them for help & support with some set-up & training issues. At this point we hadn't yet rolled out Salesforce to our team and were keen to be able to do so quickly. Leanne & Paul were great very knowledgeable and quick to respond to our requests. It is great to know they are only at the end of the phone if we need help. Since roll out we have continued to use Purus for our development needs we are currently working on budgeting & forecasting reports with them. I would highly recommend both Leanne & Paul to anyone who is in need of help or training. Alex Hettle / Hettle Andrews
Very professional, flexible and fast. Leanne and her team were available 24/7 on email; they quickly understood our needs and executed a plan swiftly and accurately. I would definitely recommend and will use again! Claire Page / Creative Media
Leanne Harkin at Purus Consultants has been a dream to work with. She is always willing to answer questions and show me the correct way to do things. She's also extremely insightful on ideas to improve things that I wouldn't have thought of. She gave me timelines that she always delivered, some ahead of time and it was always what I asked for or better. I honestly don't know what I would have done if I didn't find Leanne. Jabcob Parker / Bite Squad
Purus took the time to understand our business and our final goals to develop and implement a solution that works perfectly for our business. They were constantly on hand to answer any questions and ensured that we were fully involved in the project from start to finish. Updating us with new potential developments that can assist with our growth plans and working to our budgets and timelines. There friendly and professional approach with a genuine interest in their clients is one of the reasons I will be using Purus for future projects and have no hesitation in recommending them to other Salesforce users. Liz Devaney / The Apartment Network
15
Years Experience
130
Happy Clients
225
Projects

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