Category Archives: Insight
How to increase customer retention and satisfaction with Salesforce Service Cloud
The saying goes, “when the customer comes first, the customer will last” and it’s true....
May
How to use Einstein Search in Salesforce
Einstein Search is one of the newest features made available to Salesforce customers… Continue to...
Jul
What are Salesforce User Groups?
What is a Salesforce user group? Before we tell you the benefits, it’s best to...
Nov
How To Capitalise Remote Working Using Salesforce Tools
The global shift to working from home in early 2020 gave many the opportunity to...
Apr
Salesforce Spring ‘20 Release Notes
2020 is not only a new year but it’s also the start of the new...
Feb
Best Apps To Boost Salesforce Usability
Since Salesforce was first released, there have been many sublime apps which have been created...
Feb
Salesforce Customisation Tips for 2020
Salesforce is a fantastic CRM platform, in some part thanks to the adaptability the platform...
Jan
Our 2020 Tips & Insights for Salesforce
2019 is leaving us behind as yet another decade comes to an end. 2020 promises...
Nov
6 Christmas Campaign Tips for Salesforce
Christmas: a time for family, festivity, food, and flat out, round-the-clock retail sales. From the...
Nov
5 Lightning Navigation Tips for Salesforce Users
Salesforce Lightning is a fantastic tool for both admins and users. The layout and experience...
Oct