Salesforce Support Packs
We offer Salesforce Support & Advice for a wide range of growing business throughout the UK. Here at Purus, we can help take care of all your Salesforce administration needs.
Speak to a consultantWe offer Salesforce Support & Advice for a wide range of growing business throughout the UK. Here at Purus, we can help take care of all your Salesforce administration needs.
Speak to a consultantIt’s a common story that many SME’s have a Salesforce system, yet they don’t need a full-time Salesforce administrator or on-going Salesforce Support. By allowing this to happen, it leaves the option of employing someone on a part time basis or pulling an existing employee away from their full time role to get a handle on the basics, but this doesn’t need to be the case and this is where Purus can support your business!
We can provide you Salesforce Support on a regular basis, supporting you with basic admin tasks, ensuring you get the most out of your investment, whilst also keeping your employees focused on what they do best.
Comprehensive technical & user support
Cost effective support; no need to employ a full-time Salesforce Administrator
A dedicated consultant who will learn and understand your business’s requirements
Regular system health checks & monitoring to ensure your system stays efficient
Technical help and troubleshooting when you need it
Scale up your support when you need it, scale down when you don’t need as muc
How does it work?
Pick the support pack that suits your needs and you only need to commit to this for 3 months. You can see further detail on tiers and pricing on our pricing page.
Draw down against your hours over the month. When you need us you just contact your Purus support team either by phone or email and we will acknowledge yourEnquires acknowledged within 2 hours, along with a plan and realistic time frame to complete the task.Unused hours roll over into the next month too, so you won’t lose them if you have a quiet month
The packages detailed are for Admin and End User support, if you feel you need help with development support then please contact us to discuss your requirements.
Developer Support Packs
We are able to provide Developer support, as this is such a wide scope to this work please contact us to discuss your requirements.
Purus Consultants are proud to be Salesforce.com partners who help businesses get the most out of their Salesforce.com investment. From development to integration, implementation and training, we’re here to meet the needs of your business. We also offer short term and long term Salesforce support.