All data is stored in a single application
Remove guesswork and eliminate disjointed systems with Salesforce Service Cloud. Long gone are the days where teams store customer information and communications on several spreadsheets, software and notepads. Get all information from a single source of truth in the Lightning Console. Salesforce Service Cloud CRM can be integrated with legacy systems, knowledge bases, routing and escalation, ticketing and more, which means that your team has access to all the information they need at their fingertips from any device.