Salesforce CRM Support Benefits

 

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    Helping to quickly identify and resolve issues through a qualified support team

    Managing Salesforce and all its efficiencies can often stretch a business’s internal capacity to its very limits which makes it vital to seek support from an external source. At Purus Consultants we pride ourselves on offering fast, efficient and friendly support to clients and their outsourcing partners who are using Salesforce. Our highly skilled Salesforce consultants understand business and how Salesforce needs to be used effectively to get the most from it. Having a support contract with Purus Consultants will ensure that should any issues with Salesforce occur, then we’ll be on hand to deal with them straight away. We understand that a small technical issue can cause a large commercial problem so we aim to be deal with any issue as quick as possible.

    What are the Benefits of a Salesforce Support Contract with Purus Consultants?

    • Comprehensive technical & user support
    • Cost effective support; no need to employ a full-time Salesforce manager
    • A dedicated consultant who will learn and understand your business’s requirements
    • Regular system health checks & monitoring to ensure your system stays efficient
    • Technical help and troubleshooting when you need it (Answer reply within 2 hours)
    • Scale up your support when you need it, scale down when you don’t need as much
    You may also 
be interested in:
    Salesforce Developer Services Salesforce Implementation Salesforce Training Salesforce Support Packs Support Packages

    Why Choose Purus Consultants?

    Purus Consultants are proud to be Salesforce.com partners who help businesses get the most out of their Salesforce.com investment. From development to integration, implementation and training, we’re here to meet the needs of your business. We also offer short term and long term Salesforce support.

    "I'm going to do more with these guys. they understand me and have helped a lot, sometimes more than they should have, but that's what you need when you're working on a mission critical piece of software - nice job Purus."

    Ian Weston, Mark 3D

    “Great dealing with Purus! Very professional and knowledgeable in what we were trying to achieve. Would definitely use them again"

    Selina Wakleing, Cheval

    Will at Purus was very supportive (and patient) with multiple stakeholders wanting different things and with goal posts moving throughout the project. We now have a system that is robust, user friendly and an ability to input and output effectively to give a better view of our organisation.

    E-light

    "The Purus team were impeccable in their assistance with our Project, I would highly recommend them. Purus brought great experience and recommendations to our project, as well as helping us with a smooth migration."

    Katie Johnson, Aliaxis

    “We've been working with Purus for almost a year. I cannot fault their service - their staff are knowledgable, friendly and always make time to answer your questions/or address any concerns you have."

    Gemma Richie, Alamy

    "I'm going to do more with these guys. they understand me and have helped a lot, sometimes more than they should have, but that's what you need when you're working on a mission critical piece of software - nice job Purus."

    Ian Weston, Mark 3D

    Will at Purus was very supportive (and patient) with multiple stakeholders wanting different things and with goal posts moving throughout the project. We now have a system that is robust, user friendly and an ability to input and output effectively to give a better view of our organisation.

    E-light

    "I'm going to do more with these guys. they understand me and have helped a lot, sometimes more than they should have, but that's what you need when you're working on a mission critical piece of software - nice job Purus."

    Ian Weston, Mark 3D

    “Great dealing with Purus! Very professional and knowledgeable in what we were trying to achieve. Would definitely use them again"

    Selina Wakleing, Cheval